The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift by Nick Mehta, Allison Pickens, Maria Martinez
- The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift
- Nick Mehta, Allison Pickens, Maria Martinez
- Page: 384
- Format: pdf, ePub, mobi, fb2
- ISBN: 9781119572763
- Publisher: Wiley
Read books for free online without downloading The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift in English 9781119572763 PDB by Nick Mehta, Allison Pickens, Maria Martinez
If leaders aren't integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more Amazon-like Helps you deliver recurring revenue Shows you how to embrace customer retention Demonstrates the importance of "churning" less Get that competitive advantage in the most relevant and important arena today—making and cultivating happy customers.
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Nick Mehta (Author of Customer Success) - Goodreads
Nick Mehta is the author of Customer Success (4.01 avg rating, 795 ratings, 69 reviews, published 2016), The Customer Success The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift by.
The Customer Success Economy, Why Every Aspect Of Your
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The Customer Success Economy: Why Every Aspect of Your
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Gainsight's CEO, Nick Mehta, and Former COO, Allison
the launch of their new book, The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift (Wiley).
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